Web Platform
A self-service ordering portal for 1,800 dealers, wired directly into an existing ERP and priced per customer contract.
Dealers placed orders by phone and WhatsApp. Six staff spent their day transcribing them into the ERP, and transcription errors caused constant wrong shipments. Pricing was contract-specific per dealer, which every off-the-shelf commerce platform they evaluated could not represent.
A Next.js portal with per-dealer contract pricing resolved live from the ERP, real-time stock, order history and reordering. We built a bidirectional integration layer so the ERP stayed the single source of truth rather than being replaced. Server-side rendering keeps the 40,000-SKU catalogue fast and searchable.
Seventy-two percent of order volume moved to self-service within four months. Order-entry errors effectively disappeared. The transcription team was redeployed to account management instead of data entry.
We will walk you through how we would approach it — scope, risks, timeline and cost.